Our biggest competitor isn't another software company. It's a spreadsheet named something like "MACHINES v7 FINAL (2)" — I know, because I ran my fleet on one. So here's the comparison no software company wants to write: when the spreadsheet is genuinely fine, and where it starts quietly costing you money.
When the spreadsheet wins
Under about 5 sets, honestly, keep the spreadsheet. You can hold five renters in your head, five payments is five minutes of checking Stripe, and your money is better spent on a sixth machine than on software. That's why our free tier covers 4 machines — and why we give the spreadsheet away free: the inventory tracker.
Where it breaks (in the order it breaks)
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1
Payments, around set 6–8
The spreadsheet doesn't charge cards. You're reconciling the Stripe dashboard against rows by hand, and a declined card sits invisible until you go looking. One missed decline is a month of software paid for.
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2
Contracts, around set 10
Which renters signed v2 and which signed v3 with the pest clause? The spreadsheet doesn't know. Your email attachments know, sort of.
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3
The Saturday audit, around set 12–15
Who's late, what's in repair, which machine goes where this week — assembling that picture from four apps is the hour of your weekend this business quietly takes.
| Spreadsheet | DrumFleet | |
|---|---|---|
| Track machines & payback | Yes — it's good at this | Yes, automatic |
| Charge cards monthly | No — you + Stripe dashboard | Automatic from install day |
| Catch declined payments | Only if you go look | Flagged + auto-retry |
| E-sign contracts, versioned | No | Built in, stored per renter |
| Who's late right now | You compute it | It's just on the screen |
| Cost | Free | Free to 4 machines, then $29/mo |
If you're under 5 sets: take the free spreadsheet, go buy machines, come back later. If you're past that and your Saturdays are spent reconciling — import the spreadsheet and let it retire with honor.