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The Operator's Guide
Everything here comes from running a real fleet — the numbers, the mistakes, and the spreadsheet-stained lessons. Start with the full guide below.
How to start a washer & dryer rental business
The complete guide: sourcing, refurb, pricing, contracts, delivery, and finding your first renters.
Read →Why rental contracts have a 3-month minimum
The federal consumer-lease line most operators have never heard of, and the contract structure that follows from it.
Read →The free templates are the practical companion to all of this — the contract, the tracker and the door hanger, straight off a working fleet.
Built on a working fleet
Four things generic rental software gets wrong.
DrumFleet was the internal tooling for a washer and dryer rental business before it was a product. It shows in the details — and every one of these is checkable inside the free trial.
- Autopay starts on install day.
- Not on signup, not on the 1st. The first invoice carries rent plus deposit plus delivery, then the cycle settles onto the billing day you chose.
- The contract knows about relocation.
- Minimum term, relocation fee, retrieval clause, ID on file. Renters move, and the paperwork either survives that or it doesn't.
- Payback is tracked per machine.
- What you paid, what it has earned, and the month it crossed over. This is the number the business actually runs on, and almost nothing else reports it.
- A failed card starts a ladder, not a silence.
- Retry, flag, then a dunning sequence on day 0, 3 and 7 — inside the grace window you set, before the retrieval clause is in play.
Reading is the easy part.
The guides are free and always will be. When you are ready to run the fleet rather than read about it, the trial runs 14 days with no card.
No card required. 14 days on the full Growth plan.