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Notes from a working rental fleet
What we are learning running washers and dryers out to renters, and what we are building into DrumFleet because of it.
Nothing posted yet.
The first posts are on their way. Until then, the operator's guide is the place to start.
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Built on a working fleet
Four things generic rental software gets wrong.
DrumFleet was the internal tooling for a washer and dryer rental business before it was a product. It shows in the details — and every one of these is checkable inside the free trial.
- Autopay starts on install day.
- Not on signup, not on the 1st. The first invoice carries rent plus deposit plus delivery, then the cycle settles onto the billing day you chose.
- The contract knows about relocation.
- Minimum term, relocation fee, retrieval clause, ID on file. Renters move, and the paperwork either survives that or it doesn't.
- Payback is tracked per machine.
- What you paid, what it has earned, and the month it crossed over. This is the number the business actually runs on, and almost nothing else reports it.
- A failed card starts a ladder, not a silence.
- Retry, flag, then a dunning sequence on day 0, 3 and 7 — inside the grace window you set, before the retrieval clause is in play.
Run the fleet, not the spreadsheet.
Everything on this blog comes out of running a real fleet on DrumFleet. Try it on yours — 14 days, no card.
No card required. 14 days on the full Growth plan.